Riverwalk Medical & Wellness

“What I love most about Marketing Essentials is that I can take care of everything at once and all the tools are so easy to use.”

- Sue Ardilase

Riverwalk Medical & Wellness

Sue Ardilase, office manager at Riverwalk Medical & Wellness in California was skeptical about Yodle at first due to negative experiences she had with other services. Since signing on for the Marketing Essentials™ package Sue has benefited from the email marketing, social media, and special offers tools which have helped to deliver a fruitful ROI.

Video Transcript

My name is Sue and this is Riverwalk Medical & Wellness. We do cosmetic dermatology. Our biggest marketing challenge was getting the phone to ring and getting patients to come in. We decided to sign up with Yodle because we were introducing a new service that's competitive and we had tried many other forms of advertising in the past and we didn't have the successes that we really wanted, so we thought this might be the solution that we were looking for.

We were skeptical at the beginning to sign up with Yodle because there are a lot of other companies out there that offer similar services. We found that many of those companies overpromise and under-deliver. The representatives that we spoke with during our sales presentation were really knowledgeable. They answered all of our questions and they were able to show us how making a commitment with them that they would get us the returns that we wanted.

So far our Yodle experience has been great. In doing the numbers I see that it is the only advertising that we've done over five years that we've actually gotten a return on investment, that we've had over 500 leads in the past six months. At least 50% of those patients have come in and they're all new patients. Out of those 50% probably 98% have had some type of service.

I really like the adversite and it comes up great as a mobile app. So many of our current patients as well as new patients can just click their phone and call us. I like that we can make changes immediately that happens overnight and that we're able to always add new information. They work with us. It's really up to date.

Marketing essentials™ features has been really helpful that we can put up photos, we can put up specials, we can put up coupons. I can link them to my Facebook, which I was never able to do before. It kind of pulls everything into one place that I can just quickly go in one time in the morning and update everything that I want to update.

I think we're going to continue to use Yodle because it's been the best advertising that we've done so far. I would tell another small business that Yodle is one platform that addresses all your marketing needs and that it's really worth trying.

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