“I see myself using Yodle in the future as my business enters new markets.”
- Joe Kelly
Joe Kelly of Integrated Counseling Services in Pennsylvania knew it could take years to grow a viable practice as a young therapist without a referral base. He signed on with Yodle and now receives four times the amount of calls and emails than he did before. Joe said, “With Yodle I was able to be much more effective in starting my practice.”
My name's Joe Kelly; I work as a professional therapist. I work with individuals, families, and couples. The biggest marketing challenges before I signed up Yodle as a new therapist in the area was to build up a referral base and ultimately a patient base that could sustain the practice. I decided to sign up with Yodle because with traditional forms of advertising, you don't really know your return on investment. With Yodle I could see immediately that any investment I made would be immediately returned back to the business.
I think anytime a sales person approaches you you're going to be skeptical about their service, but with Yodle, in my experience that was quickly extinguished. The reason for that is because I felt the Yodle representatives were always professional, they were always thorough, and they always delivered what they promised. My Yodle experience has been a good one. It's positively impacting my business because it has brought me a steady stream of calls and therefore a steady stream of new clients. I definitely see a return on investment each month.My experience with Yodle customer service has been a very positive one. They definitely receive high marks from me. They're very responsive; they get back to me in a timely manner with the information that I need.
The other thing I really like about Yodle is their dashboard. It's an excellent tool that gives me a snapshot of the history of all my interactions with any of the prospects that are calling in. It allows me to hear the recordings of all those interactions. I see myself potentially using Yodle in the future as my business enters new markets; then I would invest more in Yodle to help me penetrate those markets. If I could give advice to a business owner that was hesitant about using Yodle, I would explain to them that Yodle presents one of the highest ROI equations within advertising, because any investment in Yodle immediately returns contact with potential new clients.
“Yodle helped me keep my practice open. In the first month I had 22 new patients from Yodle and it grew steadily each month from there.”
“The bottom line is, Yodle has improved my bottom line, and there's nothing better than that.”
“We've been tracking all of our sales through the Yodle dashboard and it's very easy to use.”
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