Mr. Godwrench Auto Service

“It was a great decision to work with Yodle.”

- Tim Ellison

Video Transcript

Hi, my name's Tim Ellison. I operate Mr. Godwrench Automotive Ministries in Westchester, Ohio. Our biggest marketing challenge was trying to get our foot in the door. There were shops everywhere. We were the new kids on the block. When Yodle called me, I was skeptical at first. In a small business, money's hard to come by. We're on a shoestring budget. It didn't take me long to figure out Yodle is going to work. Matter of fact, one of the first calls I got paid for Yodle for my whole 90 days. Pretty impressive.

Now, the customer service is impeccable. Even if you happen to miss a call where a customer calls, they will email you within 5 or 10 minutes and say, "Hey, you missed a call." If I have any questions, they always call me back quickly. I don't have to wait on the call. I don't have to wait on the emails. They are Johnny on the spot. Yodle's review product is without a doubt one of the best things that sold me on them.

I can remember the day, the very first review that I got a customer to do. It was very simple. I just sent them an email, which in turn went straight to Yodle. It was not very long after that, I noticed on Facebook that I had likes, by one review. I did not realize that when I do those reviews, they automatically download them from your Facebook page. That is a great marketing strategy. That works.

Another good point with Yodle that I'm very happy, one of the benefits is, is the photographs that you put on. They're very easy to put on. They're easy to download. They're easy to use. Once you do that, I've seen those photographs all over the internet. Then it goes to Facebook. You get a domino effect when you do this. My Yodle experience has been great. Today, as we're filming this video, I've got three calls in the last probably hour or so. It really works. Trust the program. Work the program. As far as Mr. Godwrench is concerned, we're sold on Yodle.

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